Privacy Policy

1. Information We Collect

When you book transportation with Easy Transportation, we collect:

• Personal Information: Full name, phone number (WhatsApp), email address
• Travel Details: Travel dates, flight numbers, airline, airport, destination/housing address
• Payment Information: Payment method (processed securely via Stripe, Zelle, or cash). We do not store credit card numbers.
• Country of Origin: Used for logistics coordination

2. How We Use Your Information

• To confirm and manage your transportation booking
• To send booking confirmations and updates via email and WhatsApp
• To coordinate shared rides with other passengers traveling on the same date
• To track flight arrivals for timely pickups
• To process payments and provide receipts
• To communicate with you about service changes or delays

3. Information Sharing

We share your information only as needed to provide our services:

• Drivers: Your name, phone number, flight details, and pickup/dropoff locations are shared with your assigned driver
• Payment Processors: Stripe processes card payments under their own privacy policy
• Flight Data: We use AviationStack API to track flight status (no personal data is shared with them)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and access controls. Payment processing is handled by PCI-compliant third-party providers.

5. Data Retention

We retain booking records for up to 2 years for operational and accounting purposes. You may request deletion of your data by contacting us at any time.

6. Cookies & Analytics

Our website uses essential cookies for functionality (login sessions, language preferences). We track basic page visit counts for service improvement. We do not use third-party advertising trackers.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of WhatsApp communications

8. Children's Privacy

Our services are designed for J1 Visa holders (typically 18+). We do not knowingly collect information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.